Showroom7561@lemmy.ca to Mildly Infuriating@lemmy.worldEnglish · 9 months agoThis grocery store charges a hefty handling fee and asks for a tip when using online ordering.lemmy.caimagemessage-square70fedilinkarrow-up1231arrow-down119file-text
arrow-up1212arrow-down1imageThis grocery store charges a hefty handling fee and asks for a tip when using online ordering.lemmy.caShowroom7561@lemmy.ca to Mildly Infuriating@lemmy.worldEnglish · 9 months agomessage-square70fedilinkfile-text
minus-squareBURN@lemmy.worldlinkfedilinkEnglisharrow-up2·9 months agoI think they’ve generally started hiring people to only handle online orders, or that’s how it appears at my local stores.
minus-squareShowroom7561@lemmy.caOPlinkfedilinkEnglisharrow-up1arrow-down1·9 months agoTo play devil’s advocate: If they are hiring specifically for picking online orders, they would lose money by not having as many online orders, right? Well, adding these extra fees is a surefire way to stop or slow people from ordering anything. Psychologically, someone would be more willing to pay for an item that’s $15 with free shipping, than one that’s $10 + $5 shipping.
I think they’ve generally started hiring people to only handle online orders, or that’s how it appears at my local stores.
To play devil’s advocate:
If they are hiring specifically for picking online orders, they would lose money by not having as many online orders, right?
Well, adding these extra fees is a surefire way to stop or slow people from ordering anything.
Psychologically, someone would be more willing to pay for an item that’s $15 with free shipping, than one that’s $10 + $5 shipping.