Well since I’ve been mostly in customer service jobs I’d like for people to know that the reps don’t make the rules or decisions. When there is something about a store or service that’s undesirable such as prices then it’s something to bring up to upper management or just let them lose you as a customer. But you can be as nice to the reps as they are to you.
Another guy with an MBA:It needs to have AI too!!! You know, like ChaTGPT. So it can reason about the world!!
Engineer: You know ChatGPT can’t “reason” right?
MBA Guy: But I can tell it to autogenerate code!
Engineer: It’s just finding code snippets like you could find with a search engine.
MBA: But they said it was sentient! AI!! LLMS!! SYNERGY!!
Engineer:…Nevermind. Yes, we’ll build a submarine that can fly and add a chat box so you can ask it what it is thinking.
Engineer quits next day
I’m half joking, but it pains me as an engineer to admit how close to reality this can be.