I have a UPS Ground prepaid label to return the cell phone that I’m trading. They told me it would be $10-12 to schedule a driver pickup, else I can take it to a dropoff location. When did this start? Boo, UPS. Boooooo.
Edit: To be completely fair, it may be that the destination decided not to pay extra for driver pickups rather than this being some new UPS thing. I don’t know the inner workings.
Ups used to not do pickups at residential places ever. If you wanted to ship something you’d have to take it to their service center.
The only people that get regular pickups were places that had enough volume going out to justify swinging by on a schedule.