A few years ago my wife and I built a computer out of old parts for her friend’s then 10 years old son. Last month we were visiting them, and I heard the wife’s friend say something funny that I thought I’d share with you.
They live on the other side of the city, this was the kid’s first computer, and his mom doesn’t have much computer experience either, so our goal was to build something that was easy to use and hard to break from the beginning. Originally I choose ElementaryOS since it seemed to fit the bill, but after a year or two it turned out that it couldn’t be upgraded to a new major version without a full reinstall so it got stuck with an older version. We didn’t visit that often, and the kid’s games still worked so it wasn’t a major issue until Factorio broke due to glibc incompatibility.
When his birthday was coming up last month we bought him a SSD to make the computer a little bit zippier without a major upgrade, and I thought I’d give him a brand new Linux experience too, so I asked for advice here and in the end chose Bazzite. While I was helping the kid with the installation, I overheard his mom saying in the other room:
This Linux thing… We’ve never had any problems with it, he just clicks something to install it and it works. Unlike normal computers, where you always have to do things and fix them.
Perhaps not the most eloquent, but I consider it a very good review.
In all fairness, I’ve had some really dicey problems on Linux. I think the most difficult problem I’ve encountered was when I bought a USB soundcard which only worked in legacy mode, but using Wireshark and the USB audio class specification I managed to track down the bug in Linux’ usb-audio module, so now I’m technically a kernel contributor :)
For me the difference is that when I get a problem on Linux, it usually tries to provide me with the information I need to figure out what goes wrong, and due to its open nature it tries to make it easy to fix things. Also the majority of the time, Linux is working flawlessly. Windows on the other hand, is plagued by bugs and annoyances that show up on a weekly, if not daily, basis. And when issues happen, they come with little information and are often impossible to fix yourself since the OS is locked down.