Just buy another brand for less. They went so far as to Photoshop ‘enhance’ my warranty photos to increase contrast to support their claim, and they admit it.
My very expensive Tempur / Tempurpedic mattress is cracking all over on top after 8 years, and my wife can’t sleep in it. Tempur quickly voided the warranty claim saying it’s water damaged - after they ‘enhanced’ a single image, mostly highlighting shadows.
I think the memory foam bed is actually only good for 4-5 years depending how big you are and you local humidity. The warranty at 10 years is a total scam for anyone but tiny fairies living in a plastic bubbles. If they said “this lasts 5 year’s” sales would crater or cheap alternatives would win out. Instead they say ‘full 10 year warranty’ but Don’t honor it.
There is no water damage on my bed. Some slight soiling on the mattress cover where you lay (8 years, not washable) plus some shadows due to the window, and they say stained and water damage no warranty. ‘Enhanced’ my photo to make it look worse. Wouldn’t even look at additional photos or send someone out.
The website looks interesting, but mattresses are a regional deal. Yaay!
Meaning people from North America will find the website very helpful I’m sure. But I go there and I see a bunch of mattresses I literally can’t buy.
I think the only mattresses available on both sides of the Atlantic that I can look up reviews on are the IKEA ones. Which don’t get glowing reviews.
I wonder if anyone can point me to a similar site for mattresses available in Europe. I currently have a Sleepwell Red Orthopedic which I’m pretty happy with, but it’s damaged (not warrantyable either - damaged during moving. Only the cover of it, but I can’t find a new one anywhere. TECHNICALLY it might be possible to replace the zipper, but it looks like a pain to do) and I’m wondering if there’s something even better for me out there.
You may want to check bett1 out. If I remember correctly, the founder created the company after being frustrated with the marketing tactics and cartelization of the industry. Their product range is small, no marketing fluff, but they are quite popular and in Germany and very well rated.
Hmm, I like how easy it is to select sizes and things on their website. I dislike one bit so far:
Feels a bit misleading even if they do clarify it.
Lol!
Anti-cartel matress :D