Just buy another brand for less. They went so far as to Photoshop ‘enhance’ my warranty photos to increase contrast to support their claim, and they admit it.
My very expensive Tempur / Tempurpedic mattress is cracking all over on top after 8 years, and my wife can’t sleep in it. Tempur quickly voided the warranty claim saying it’s water damaged - after they ‘enhanced’ a single image, mostly highlighting shadows.
I think the memory foam bed is actually only good for 4-5 years depending how big you are and you local humidity. The warranty at 10 years is a total scam for anyone but tiny fairies living in a plastic bubbles. If they said “this lasts 5 year’s” sales would crater or cheap alternatives would win out. Instead they say ‘full 10 year warranty’ but Don’t honor it.
There is no water damage on my bed. Some slight soiling on the mattress cover where you lay (8 years, not washable) plus some shadows due to the window, and they say stained and water damage no warranty. ‘Enhanced’ my photo to make it look worse. Wouldn’t even look at additional photos or send someone out.
Your post has reminded me of this video that calculates how many mattresses you might own if every time a mattress company tried to get you to buy mattress, you did.
It goes rather off the rails once the problem of where to put them becomes a concern. It’s worth a good laugh.
This is another really good reason to be upset with the 10 yr warranty. It implies a longevity well beyond what this product can do.
And the waste. My god the waste. Piles upon piles of unrecyclable petroleum derived foam. Ok, in relative terms to our modern lifestyle it fits right in, but that’s not good.
And if it lasts half as long as they say, and they won’t touch it at the end of its life, what does that say?!
I’ve done some time in waste handling, and about a decade ago I had the opportunity to work with a mattress recycling outfit. They had set up a disassembly line that would separate the various materials within a mattress, it was very interesting to see.
My memory is failing me now, but they were sending about half the material to some other outfit that used in it production of some kind. So at least some recycling was happening through them.
The mattress industry is wild even without managing the product’s end of life. So many of the same mattress get wrapped with slightly different fabric and stitch work and sold under a different name and whatnot. Personally when mine meets its end I’m going to try a tatami instead.