Just buy another brand for less. They went so far as to Photoshop ‘enhance’ my warranty photos to increase contrast to support their claim, and they admit it.
My very expensive Tempur / Tempurpedic mattress is cracking all over on top after 8 years, and my wife can’t sleep in it. Tempur quickly voided the warranty claim saying it’s water damaged - after they ‘enhanced’ a single image, mostly highlighting shadows.
I think the memory foam bed is actually only good for 4-5 years depending how big you are and you local humidity. The warranty at 10 years is a total scam for anyone but tiny fairies living in a plastic bubbles. If they said “this lasts 5 year’s” sales would crater or cheap alternatives would win out. Instead they say ‘full 10 year warranty’ but Don’t honor it.
There is no water damage on my bed. Some slight soiling on the mattress cover where you lay (8 years, not washable) plus some shadows due to the window, and they say stained and water damage no warranty. ‘Enhanced’ my photo to make it look worse. Wouldn’t even look at additional photos or send someone out.
Fair point. It lasted 4-5 years solid. 6-8 clearly rapid failure.
Quickly is relative to the 10 year warranty.
I paid (usd 5k plus - king size) with a warranty in mind. Was told ‘our material is different, worth it’ - Full sales job. I’m technical, but details matter and they’re proprietary. I trusted the warranty + brand, which was a bad, expensive move.
Realistic expectations - memory foam lasts 4-5 years, more or less depending on pressure and humidity, and should be priced accordingly. YSK!