The scheduling demand thing is referring specifically to the project manager going “we need this for an upcoming major product launch, so you need to fix this before the launch.” It feels like Microsoft cracking the whip to try getting free labor, because it is.
If they truly can’t do without it for their product launch, they can fork it and fix the bug themselves. Surely Microsoft has the resources and brainpower to do so. But the PM didn’t want to do that, because it means they’d be spending their own time and resources on it.
There’s also the idea that as employees rise through the ranks, they have a better understanding of how their old jobs are done. Let’s say you’re in a manufacturing job: Nothing is worse than being managed by a business degree who doesn’t even know how to turn on the equipment you use every day. Because that manager has no idea what is and isn’t possible to do with the machinery, what kinds of timeframes to expect from jobs, etc… So you’ll end up getting unrealistic expectations, based purely on numbers on paper.