

So many steps were taken here that made no sense. Like why would the mom even think it was ok, and why did the office tell the mom “Yea they can wait in the lobby” like I assume she didn’t give an age or anything cause no office worker is going to knowingly allow this to happen, or allow a 1 and 2 year old to just sit in the lobby.
It likely is going to fall under child neglect. I don’t know of an actual law specifically for locking a kid in a car.
As for the exceptions thing, that is the same in the states, it usually falls under law(s) categorized as “Good Samaritan laws”. They are moreso meant to protect the bystander if they see someone in peril but, breaking the window to save a kid or pet that is clearly in distress would normally fall under that. Personal injury also usually fall under these laws, like if you accidentally injured someone getting them to safety (like after a car accident) when it was clear they were in a dangerous location, it helps relieve the bystander liability.
It’s also supposed to be the reason that EMS/Fire/Police have Qualified immunity. because when the call to action arises, you don’t want your first responders first thought to be “How will this negatively affect me” you want it to be “how can I do the most in this situation”