I’m a systems librarian in an academic library. I moved over the Lemmy after Rexxit 2023. I’ve had an account on sdf.org since 2009 (under a different username), and so I chose this instance out of a sense of nostalgia. I do all sorts of fiber arts (knitting, cross stitch, sewing) and love dogs.

  • 0 Posts
  • 40 Comments
Joined 2 years ago
cake
Cake day: July 3rd, 2023

help-circle







  • Would she use one of those little password-keeper books? It’s not as secure as a password manager, but it might help get her self-sufficient.

    You could start not knowing how to do things, give slower answers, just give bad customer service. Or ask her if whatever she’s trying to do can wait until she gets home to get computer.

    I know the feeling of wanting to help, it’s part of why I became a librarian. I also know the pain of old folks coming in and asking the same questions. I had one lady, really sweet, that would come in and ask for the phone numbers to maybe 3 businesses a day. Like, we’d show her how to look it up, we’d walk her through it on a public terminal, she’d still ask us again the next day. It gets frustrating and you pick your battles.

    At least I could go home after a shift and stop being the tech-knower. It doesn’t sound like you get to and that sucks.












  • Technically, it’s not been my municipality that’s charged me, but those around me and where I work. I don’t vote there. My town didn’t exist when the people I’m researching were making records. And at the state level, it comes up every few years but dies in committee. Last time was in 2020, when it died due to the pandemic changes everyone’s focus. I’ll ping my local congresscritter and see if it can be revived–the person advocating for change recently retired, sadly.